How long withdrawals take, how to deposit via bKash, where to get the app — all the answers you need are right here. Can't find what you're looking for? Ask our support team.
Click a section below to jump straight to the relevant question.
Whatever your question, 8fb is committed to making sure you get an answer.
BKash withdrawals typically arrive within 1 to 3 hours of your request. Completing KYC speeds up the process further.
BKash, Nagad, Rocket — all the mobile banking methods Bangladeshis know, all on one platform. No deposit fees.
Separate free apps are available for Android and iOS. The app loads significantly faster than the browser.
Menus, odds, support — everything is available in Bangla. You don't need to be comfortable in English to use the platform.
Get help in Bengali via live chat any time, day or night. If you can't find what you need in the FAQ, just ask right away.
SSL encryption, OTP verification, and automatic suspicious login alerts — keeping every account secure is our responsibility.
Detailed answers to seven questions across seven categories are provided below. If that still doesn't resolve your issue, contact us via Live Chat.
Withdrawal times at 8fb depend on which payment method you use.
The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit is ৳50,000. If you need more, contact support — special arrangements can be made.
KYC verification is required before your first withdrawal — submitting a photo of your National ID card is usually processed within 24 hours. Once KYC is complete, all future withdrawals will be processed much faster.
To make sure your withdrawal reaches you quickly, ensure the bKash/Nagad number registered on your account matches the one you're withdrawing to. For full payment details, Payment Page View.
There are a few common reasons the app may not open or prompt for an update — and each one has a straightforward fix.
If you see "Update Required":
If the app crashes or won't open:
If none of the above works, contact support — mention your phone model and Android version and you'll get a quick resolution.
After 5 consecutive incorrect password attempts, 8fb's security system automatically locks the account for 30 minutes. This is a protective measure in case someone else is trying to gain access to your account.
For the 30-minute auto-lock: Wait a moment, then log in via OTP and change your password from Settings.
If the account is still locked after 30 minutes or you see "Account Suspended":
Recovery from a standard auto-lock takes no more than 30 minutes to 2 hours.
8fb supports all major payment methods available in Bangladesh. Full details below:
8fb does not charge any deposit fees — however, your mobile banking operator may apply their standard transfer fee. There are no withdrawal charges from 8fb. All payment information On the payment page available.
Yes, 8fb has its own mobile app — available for both Android and iOS.
Steps to install on Android:
On iOS (iPhone/iPad): Search for 8fb directly on the App Store, or scan the QR code on the site.
The app is completely free. Live scores and odds update faster in the app than in a browser. With push notifications enabled, you'll also get reminders before big matches.
8fb's interface is currently available in both Bangla and English. Switching between languages is quick and straightforward.
On a web browser:
On the mobile app:
Changing the language only affects the interface — your bet history, balance, and odds remain untouched. The support team can also assist you in both Bangla and English.
8fb displays odds in Decimal format — the most widely used format in the world, and the easiest to understand.
The calculation is straightforward:
Total Return = Stake Amount × Odds
Profit = Total Return − Stake Amount
Example:
The higher the odds, the lower the chance of winning — but the payout is bigger if you do win. Odds of 1.01 mean a near-certain outcome with very little profit. On your platform, you can view odds in both Decimal and Fractional (British) formats — just head to Settings to switch between them.
If you can't find your answer in the FAQ, ask us in Bengali via live chat. Average response time is just 3 minutes.
support@8fb.site24 hours a day, 7 days a week
It's completely normal to have small questions when using a betting platform. That's exactly why the 8fb FAQ page was created — to bring together the most common questions from Bangladeshi users in one place, covering everything from withdrawals to app installation.
8fb's support team fields thousands of questions every day — and withdrawal queries top the list. How long will it take? Why is there a delay? These are perfectly normal questions, and the answer is straightforward: bKash and Nagad withdrawals generally take 1 to 3 hours; bank transfers take a bit longer. Having KYC completed speeds things up.
The second most common question we get is about the mobile app. You can download the 8fb app directly from the website — it's not on the Google Play Store, but there's nothing to worry about. Installing an APK is a slightly different process, but it's completely safe. The app supports a Bangla interface and runs faster than a browser.
Odds can be confusing at first. 8fb uses decimal format, which makes the math simple — multiply your stake by the odds to get your total return, then subtract your original stake to find your profit. Detailed examples are available in the FAQ above.
For anything not covered here, reach out via Live Chat or email — writing to support@8fb.site usually gets a response within a few hours.
Signing up with 8fb is free. Open an account in just 2 minutes, deposit via bKash, and kick things off with a 100% welcome bonus.
Learn more about our betting guides, payment methods, and bonus offers.